Investor Charter for Research Analyst

Vision and Mission Statements

Vision

Invest with knowledge and safety.

Mission

Every investor should be able to invest in appropriate investment products based on their needs, manage and monitor investments to meet their goals, access reports, and achieve financial wellness.

Business Activities of the Research Analyst

DIVYESH DILIPBHAI KOYANI (SEBI Registration No.: INH000015303)

To publish research reports based on research activities.
To provide an independent and unbiased view on securities.
To offer unbiased recommendations with disclosure of financial interests.
To provide recommendations based on publicly available information and analysis.
To conduct annual audits.
To ensure all advertisements comply with the SEBI Advertisement Code.
To maintain records of interactions with clients and prospective clients.

Details of Services Provided to Investors

Onboarding of Clients

Sharing terms and conditions of research services
Completion of KYC requirements

Disclosures to Clients

Disclosure of all material information required for informed decision-making
Disclosure of use of Artificial Intelligence tools in research services
Disclosure of conflicts of interest (own or third-party research)
Distribution of research without discrimination
Maintaining confidentiality before public release of reports
Protection of client data and privacy
Disclosure and adherence to service timelines
Providing caution for complex and high-risk products
Ensuring honesty and integrity in all dealings
Maintaining confidentiality unless legally required

Grievance Redressal Mechanism

Complaint with Research Analyst

Investors may contact the Research Analyst directly for grievance redressal. Resolution will be attempted immediately, but no later than 21 days from receipt.

SEBI SCORES Platform

File complaints through: SEBI SCORES grievance redressal system

Two-Level Review Mechanism

First review by RAASB (Research Analyst Administration and Supervisory Body)
Second review by SEBI

Online Dispute Resolution

If unresolved, complaints can be filed via: SEBI SMART ODR platform for conciliation or arbitration

Physical Complaint Address

Office of Investor Assistance and Education
Securities and Exchange Board of India
SEBI Bhavan, Plot No. C4-A, ‘G’ Block
Bandra-Kurla Complex, Bandra (East)
Mumbai - 400 051

Rights of Investors

Right to privacy and confidentiality
Right to transparent practices
Right to fair and equitable treatment
Right to adequate information and disclosures
Right to fair and true advertisement
Right to awareness of service parameters and timelines
Right to grievance redressal and being heard
Right to timely resolution of complaints
Right to exit financial products or services
Right to caution in high-risk financial products
Right to accessibility for differently-abled individuals
Right to provide feedback on services
Right against unfair contractual clauses
Right to enforce accountability of the Research Analyst

Responsibilities of Investors

Do’s

Deal only with SEBI-registered Research Analysts
Verify registration certificate and number
Check SEBI registered analysts list: View SEBI Research Analyst list
Review disclosures before investing
Make payments only through banking channels
Seek clarification before acting on recommendations
Understand risks in complex products
Be aware of your rights to discontinue services
Provide feedback on services
Report guaranteed return schemes to SEBI

Don’ts

Do not provide funds to Research Analysts for investment
Do not rely on misleading advertisements or rumors
Do not be influenced by discounts, gifts, or incentives
Do not share login credentials of trading or bank accounts

Additional Information

For details about customer support, compliance officer, research services, risk disclosures, disclaimers, refund policies, and terms and conditions, visit:

Visit Divyesh Patel Wealth Advisory official website